A confirmation email which includes your estimated shipping date will be sent to you after the order has been placed. Once your order is shipped:

  • We will send a Shipment Confirmation email which provides you with a tracking number(s) of the shipment, along with the link for tracking your package(s).  
  • The tracking information can take up to 48-72 hours to update, so don’t worry if it doesn't show up immediately. Please make sure to input the correct email address in order to receive your tracking info.
  • You will then receive the order at the provided shipping address within the time frame based on your location.


We use third-party shipping partners to deliver our products to customers. Our usual shipping partner is FedEx and UPS.

Keep in mind:

  • Free shipping is applied for all Senew Print products purchased directly on the website only for the 48 contiguous states.
  • Please be aware that we offer ground shipping service but not other expediting shipping options. Our ground shipments do not require a signature for delivery. 


The shipping time frame is how long it takes for the product to reach your location. The shipping time frame is calculated from the estimated shipping date to the delivered date. Please note that each item in one order may have different estimated shipping dates due to its availability in stock. 


The tax amount you’re paying at checkout on our website is either sales tax or VAT varying by each state. Tax will be calculated when you put in your shipping address. 


If you change your mind after your order has been placed, there will be an additional fee charge since we work to have all orders dispatched to you soonest possible. Therefore, we always recommend for you to check on your order at checkout.

Shipping charges are non-refundable if you cancel your order after it has been shipped from our warehouse. There will be a re-routing charge for any changes of the delivery address after your order has been shipped.


Our packaging is created to minimize the risk of damages during transportation. And, we have product quality control and inspection routines in place before all our products ship. In the unlikely event that your product arrives damaged, please notify us within 72 hours of receipt of the product, we will request you to provide photos of the damaged product along with the shipping address and order details. Further information can be found on our Return Page.


All prices are in US dollars and subject to any applicable taxes according to state and local laws. Product availability, prices and delivery rates are subject to change. We do reserve the right to restrict any orders of items.